Returns & Exchanges
At Tanki Store, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If you are not completely satisfied with your purchase, simply follow our streamlined process to initiate a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.
- 3.Ship the Items
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.